Terms and conditions
Terms and conditions – Aubrey’s Boutique
These terms and conditions apply to all purchases made through the website of Aubrey’s Boutique, reachable via info@aubreysboutique.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product information
We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Ordering and payment
Orders are processed once full payment has been received. Available payment methods may vary depending on the customer’s location. Customers are responsible for checking which payment methods are supported in their region.
4. Processing and delivery
- Processing time: 1–3 working days
- Shipping time: 3–7 working days (depending on destination)
- All orders are shipped directly from our supplier in China.
5. Returns and cancellations
For all terms relating to returns and cancellations, please refer to our separate Return Policy.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information shows that the parcel was delivered to the address provided by the customer. Please ensure that your address details are entered correctly at checkout.
7. Intellectual property
All content on the website, including texts, photographs, images, and logos, is the property of Aubrey’s Boutique and may not be copied, reproduced, or used without prior written permission.
8. Complaints procedure
Complaints may be submitted in writing to info@aubreysboutique.com. We aim to respond within 5 working days.
9. Applicable law
These terms and conditions are governed by UK law.